For RefWorks technical support, contact ExLibris/ProQuest.
Phone: 1-800-521-0600 (ProQuest) | 1-800-889-3358
Case Submission: Visit https://supportcase.exlibrisgroup.com/s/refworks and complete the form. You can attach screenshots immediately after the submission. You will receive an email confirmation of your submission SupportPortal@exlibrisgroup.com.
Chat: Visit https://supportcase.exlibrisgroup.com/s/refworks and look for the "Chat with an Agent" tab.
Visit the New RefWorks YouTube Channel for more videos on learning how to use RefWorks.
Quick Start Guides (from Ex Libris)
RefWorks is an online tool for managing and citing your references.
With RefWorks you can
RefWorks is provided by the UC Merced Library to all UC Merced students, faculty and staff.