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Writing 101 (Antoine): RefWorks

RefWorks Guide Link

Upcoming Workshops

RefWorks Assistance & Tutorials

For RefWorks technical support, contact ExLibris/ProQuest.

Phone: 1-800-521-0600 (ProQuest) | 1-800-889-3358

  • Currently, you will proceed through a phone tree.
  • #3 & #7 (current phone tree settings as of 29 May 2020)

Case Submission: Visit and complete the form.  You can attach screenshots immediately after the submission.  You will receive an email confirmation of your submission

Chat: Visit and look for the "Chat with an Agent" tab.


Find the Right Writing Tool Plug-In

  • details on selecting Reference Citation Manager (RCM) or Write-N-Cite depending on your operating system and version of Word


RefWorks is an online tool for managing and citing your references. 

With RefWorks you can

  • add and organize reference information (aka citation information).
  • save and annotate files (e.g. PDF of an article) associated with each reference.
  • cite references in a citation style of your choice.
  • write in Word or Google docs and create citations along the way. 
  • collaborate on a project or share references with peers & colleagues.

RefWorks is provided by the UC Merced Library to all UC Merced students, faculty and staff. 

Create an account to get started